ep

work

Feed

Bookmarks

Settings

ep

work

Feed

Bookmarks

Settings

social sonar: pioneering social wayfinding with spatial audio

Lead UX Researcher, Product Designer

Systems thinking | Experience design | Rapid prototyping | Concept testing | Contextual inquiry

6 months (Feb - Aug 2025)

2 Product Designers, 2 Design Engineers

Sponsored by Meta Reality Labs

context.

You're meeting up with a friend at the beach, but you have no idea where they are.
You have their location, but it's crowded, your hands are full, and all the umbrellas look the same.
Where the heck are they?

overview.

The Question

The Question

The Question

The Question

Spatial audio enables faster, more natural connection and presence in a screen-saturated world. How might we leverage spatial audio technology to help people find each other in public, self-organized, and outdoor spaces?

The Answer

Social Sonar is a screen-free, hands-free experience on the Ray-Ban Meta (RBM) smart glasses. Two users find each other using real-time spatialized audio and location tracking.

How It Works

Put on some headphones and experience each end of the experience.
📍🚶‍♀
The Waiter arrives

Waiter's experience

0:00/1:34

0:00/1:34

0:00/1:34

Seeker's experience

0:00/1:34

0:00/1:34

0:00/1:34

🏖️🤔
The Seeker arrives and begins looking for the friend

Both hear Phase Notification 1

0:00/1:34

0:00/1:34

0:00/1:34

Beacons are spatialized directional pulses that also communicate relative distance apart.

0:00/1:34

0:00/1:34

0:00/1:34

  • Always spatialized in direction of friend’s location

  • Changes in pitch help localization

  • 3 mallet pings communicate distance

💬⏳
The Seeker nears the Waiter

Both hear Phase Notification 2 and faster beacons

0:00/1:34

0:00/1:34

0:00/1:34

🙋‍♂️🙋‍♀️
The 2 users are united

Both hear Phase Notification 3, non-spatialized beacon finale, and a cue that ends the experience.

0:00/1:34

0:00/1:34

0:00/1:34

My Contributions

Led generative and evaluative research, including methodology, execution, analysis, and reporting
Defined key interaction points in the end-to-end experience
Designed mobile UI for the first-time user experience

Impact

In a final evaluative test, all participating pairs of friends were able to find each other successfuly only using Social Sonar.

“That was really fun…very therapeutic at the same time.”

- Waiter P4

"Something that Google & Apple Maps doesn't have is an emotional aspect where the closer you are to someone, the more excited you get."

- Seeker P4

We demo'd and delivered a functional prototype and additional assets to the Reality Labs Research Audio team.

A live demo at the Meta offices to our stakeholders

Proof-of-concept: a React-based web application prototype

Onboarding to Social Sonar via the Meta AI app

Timeline

the problem space.

Scoping

Spatial audio’s superpowers enable a variety of use cases, including social wayfinding.

How we finally landed the problem space

Why Social Wayfinding?

Spatial audio reduces the hassle and chaos of finding and meeting up with friends.

Spatial audio affords:


Screen-free, hands-free navigation


Precise in-situ orientation

🤝

🤝

Social wayfinding needs:


Real-time coordination

Precise navigation to the person

research.

Objective

To understand the status quo of social wayfinding, I led research on friend-finding behaviors from selecting the methodology, writing protocol, and moderating. I observed current tool usage and the workarounds people rely on when they fall short.

Contextual Inquiry

n = 10 (5 pairs)
Protocol: shadow participants on their way to meet up with a friend

Guerilla Interviewing

n = 20
Protocol: observe people waiting or seeking during the last leg

Bridging Research and Design

To make this research actionable, I derived basic principles that the design should aim to achieve.

Research Finding

Design Implication

Social wayfinding relies on mutual awareness, reassurance, and accountability.

Provide reassurance cues at the right times, mirroring how people naturally check in with one another.

When cognitive load is low, people anticipate and plan ahead, sketching the rest of the journey in their mind.

Unobtrusively support that anticipation by communicating distance and direction without pulling users back to a screen.

Communication is used to manage expectations and build reliability, rather than provide pinpoint accuracy.

Model the Seeker-Waiter dynamic in the experience to mirror how people already negotiate roles and timing in social wayfinding.

In the final stretch, people trust their eyes over devices, prioritizing visual recognition to close the gap.

Hand off from digital guidance to human vision at the right moment.

design.

Principles in Action

These principles translated social wayfinding behaviors into concrete design decisions for Social Sonar.

👁️

Design For Presence

🔊

Audio beacons that begin automatically at 250m

🛠️

Bespoke sound assets that update in real-time based on head-tracking, distance, and direction of the other party

Rationale

👁️

Design For Presence

🔊

Audio beacons that begin automatically at 250m

🛠️

Bespoke sound assets that update in real-time based on head-tracking, distance, and direction of the other party

Rationale

👁️

Design For Presence

🔊

Audio beacons that begin automatically at 250m

🛠️

Bespoke sound assets that update in real-time based on head-tracking, distance, and direction of the other party

Rationale

👁️

Design For Presence

🔊

Audio beacons that begin automatically at 250m

🛠️

Bespoke sound assets that update in real-time based on head-tracking, distance, and direction of the other party

Rationale

🔔

Reassure the User

💬

Verbal phase notifications that play automatically at 80m and 30m

Rationale

🔔

Reassure the User

💬

Verbal phase notifications that play automatically at 80m and 30m

Rationale

🔔

Reassure the User

💬

Verbal phase notifications that play automatically at 80m and 30m

Rationale

🔔

Reassure the User

💬

Verbal phase notifications that play automatically at 80m and 30m

Rationale

🤝

Embed Social Norms

📲

A complementary mobile prototype to consent to and activate Social Sonar

💬

Verbal confirmation of arrival to initiate an instance of Social Sonar

Rationale

🤝

Embed Social Norms

📲

A complementary mobile prototype to consent to and activate Social Sonar

💬

Verbal confirmation of arrival to initiate an instance of Social Sonar

Rationale

🤝

Embed Social Norms

📲

A complementary mobile prototype to consent to and activate Social Sonar

💬

Verbal confirmation of arrival to initiate an instance of Social Sonar

Rationale

🤝

Embed Social Norms

📲

A complementary mobile prototype to consent to and activate Social Sonar

💬

Verbal confirmation of arrival to initiate an instance of Social Sonar

Rationale

The Process

Rapid prototyping and testing were the primary methods of design and iteration over the course of 4 months (May - August). It involved internal pilots, Wizard-of-Oz-ing, RITE testing, and more.

Key Internal Pilot Tests

Key Internal Pilot Tests

Key Internal Pilot Tests

Key Internal Pilot Tests

Sprint 1

Sprint 1

Sprint 1

Sprint 1

Sprint 2

Sprint 2

Sprint 2

Sprint 2

Sprint 3

Sprint 3

Sprint 3

Sprint 3

Iteration after iteration: click into each sprint to see the details of what we did, learned, and achieved during each sprint

My Focus

I mapped the end-to-end experience to make sure the audio experience fit into a greater interactive system including onboarding, activation, and initiation. I clarified system interactions via a flowchart before putting pen to paper.

A diagram of how a first-time user would set up Social Sonar

My Focus: Education

Onboarding and user education occurs within the Meta AI app—the default control center for the RBMs. I applied the carousel pattern to allow users to preview Social Sonar's features and made education short and concise.

Initially, I explored using maps as a complementary visual; however, this defeated the purpose of a landmark-agnostic navigation tool. Although this is meant to be a screen-free experience, concept testing showed that they preferred having a visual aid while audio demos played, because spatial audio is a new experience to most.

My Focus: Activation

I audited similar location-sharing tools like Apple's Find My to incorporate similar aspects, such as granting consent and setting time limits.

Audit of Find My

Wireframing what it's like to start Social Sonar with a friend

User testing revealed the these chat bubbles needed to be differentiated as system messages because they looked too similar to users' chat messages.

In the next iteration, I eliminated an additional screen by creating a contextual menu for the duration settings and changed the system messages into tiles that showed a preview as well. I made an assumption that permissions would be part of the onboarding experience on the Meta AI app, instead of having it repeat for every instance of Social Sonar.

I also designed the conversation UI, specifying how the Waiter's and Seeker's experiences merge into a single cohesive and shared wayfinding experience.

A diagram of how the Seeker's and Waiter's experiences affect each other

impact.

Objective

Conduct final evaluative research to learn how novice users perceive Social Sonar’s spatial audio friend-finding system

Methodology

I planned and moderated a qualitative usability testing that probed for participants' ability to localize (conceptualize direction and distance) and find their friend.

n = 8 (4 pairs, 1 Seeker + 1 Waiter)

60-90 minute tests

Set up: Participants began < 500m away from each other and walked through screen-based onboarding

Task: Locate one another in a large, public space using the system, with minimal moderator guidance.

Findings

All 4 pairs were able to find each other successfully. Even as a lean prototype, Social Sonar outperformed existing tools by
enhancing delight and engagement, reducing reliance on screens, and taking up the social burden of constant communication.
All 4 pairs were able to find each other successfully. Even as a lean prototype, Social Sonar outperformed existing tools by enhancing delight and engagement, reducing reliance on screens, and taking up the social burden of constant communication.

Users expressed that the pacing of spatialized cues and phase notifications instilled motivation and reassurance.

Users expressed that the pacing of spatialized cues and phase notifications instilled motivation and reassurance.

Users expressed that the pacing of spatialized cues and phase notifications instilled motivation and reassurance.

Users expressed that the pacing of spatialized cues and phase notifications instilled motivation and reassurance.

Despite unfamiliarity with directional cues, users leveraged Social Sonar’s multiple layers of feedback to navigate.

Despite unfamiliarity with directional cues, users leveraged Social Sonar’s multiple layers of feedback to navigate.

Despite unfamiliarity with directional cues, users leveraged Social Sonar’s multiple layers of feedback to navigate.

Despite unfamiliarity with directional cues, users leveraged Social Sonar’s multiple layers of feedback to navigate.

Social Sonar masks navigational uncertainty and informs friends on progress without the disruption of back-and-forth communication.

Social Sonar masks navigational uncertainty and informs friends on progress without the disruption of back-and-forth communication.

Social Sonar masks navigational uncertainty and informs friends on progress without the disruption of back-and-forth communication.

Social Sonar masks navigational uncertainty and informs friends on progress without the disruption of back-and-forth communication.

The moment when Seeker 3 finds Waiter 3

However, Social Sonar's precision is inherently lower than visual navigation tools. As a result, users can't preview or plan their route in advance. Persistent and continuous information delivery isn't feasible via audio due to listening fatigue for the user.

Social Sonar trades off the ability to anticipate an exact path for a journey that was more fun, calming, and natural.

Social Sonar trades off the ability to anticipate an exact path for a journey that was more fun, calming, and natural.

Social Sonar trades off the ability to anticipate an exact path for a journey that was more fun, calming, and natural.

Social Sonar trades off the ability to anticipate an exact path for a journey that was more fun, calming, and natural.

Waiters experience uncertainty, which they attributed to a lack of information and system feedback.

Waiters experience uncertainty, which they attributed to a lack of information and system feedback.

Waiters experience uncertainty, which they attributed to a lack of information and system feedback.

Waiters experience uncertainty, which they attributed to a lack of information and system feedback.

outcomes.

Core Feature: At a Glance

Bespoke sound assets, as played throughout a video MVP

Activation: The Waiter announces arrival and the system confirms that the Seeker will be notified

Phase 1: At ~250m, Social Sonar notifies both about the relative time left. The Seeker begins hearing consistent audio beacons from the direction of the Waiter.

Phase 2: At 80m, Social Sonar notifies both that they're approaching

Phase 3: At 30m, Social Sonar notifies both to begin scanning the surroundings.

Onboarding: At a Glance

Onboarding includes demo tracks to familiarize the user to spatial audio.

Hear it for yourself!

Activation: At a Glance

Social Sonar exists within the Facebook Messenger's ecosystem.